Support
We are here to help you get the most out of Duilio.
Contact Us
For any questions, issues, or feedback, please reach out to us at:
info@duilio.cloudWe typically respond within 24-48 hours.
Getting Started
1. Install the Mac Agent
Download and install the Duilio menu bar app on your Mac. It runs quietly in the background.
2. Configure Your LLM
Open Settings and add your LLM API key. We support various providers through OpenRouter or direct API access.
3. Add a Workspace
Add the folders you want to work with. Duilio will only have access to folders you explicitly allow.
4. Pair Your iPhone
Open the iOS app and scan the QR code shown in the Mac app to establish a secure connection.
Frequently Asked Questions
Why is my connection failing?
Make sure both devices are on the same Wi-Fi network for local mode. For cloud mode, ensure you are signed in on both devices and have an active subscription.
How do I update my API key?
Open the Mac app, go to Settings, and update your LLM configuration. Changes take effect immediately.
Is my code safe?
Yes. Your code never leaves your Mac. All communication between your devices is end-to-end encrypted. We cannot read your messages or access your files.
How do I cancel my subscription?
If you subscribed through the App Store, manage your subscription in your Apple ID settings. For web subscriptions, contact us at info@duilio.cloud.
System Requirements
macOS Agent
- macOS 14.0 (Sonoma) or later
- Apple Silicon or Intel Mac
- Internet connection for cloud mode
iOS Client
- iOS 17.0 or later
- iPhone or iPad
- Wi-Fi or cellular connection
Report a Bug
Found a bug? We appreciate your help in making Duilio better. Please email us with:
- A description of what happened
- Steps to reproduce the issue
- Your macOS and iOS versions
- Any error messages you saw
Send bug reports to: info@duilio.cloud